Changes in Form Designer are not saved

  • dovenus
    Asked on January 24, 2020 at 3:15 PM

    hello dear support team

    so long time i am so happy for your perfect site


    now i am making some colour changes

    simply at the backround colour e.g. blue

    and >>> when i move to advanced options
    the "advanced options" doesn't respond to any previous settings (makes reset)
    and the colour is always being "reset" to white
    tried many times but the "advanced options" doesn't respond to ANY changes

    this happened today / yesterday and many years was all working properly

    thank you in advance

  • Vanessa_T
    Replied on January 24, 2020 at 5:23 PM

    Can you please share to us the Form URL you are working with.

    Where-to-Find-My-Form-URL

    Please make sure you click the Save buttons when doing changes thru the Form Designer.

    1579904552B Screenshot 10