Dynamic QR Code - Code Length Overflow error

  • Profile Image
    NippersD
    Asked on January 24, 2020 at 03:17 PM

    I've tried multiple browsers and different forms - this widget has stopped displaying.  It was working fine a few hours ago. 

  • Profile Image
    JohnRex
    Answered on January 24, 2020 at 05:36 PM

    I was able to replicate the issue on my end as well. It seems that the widget limits the characters that you can use for the URLs. It can only generate codes as long as this one:

    https://form.jotform.com/63335482904963?yourName[first]=Darren&yourName[last]=Nippers&yourEmail=nippers@telusplanet.net&networkid=dnippers&region=Canada&yourRole=Associate&canada=SharedServ 

    15799053562131601.png

    Let me escalate this to our backend team for further checking. They'll contact you here as soon as an update is available.

  • Profile Image
    hayk
    Answered on January 27, 2020 at 04:41 AM

    We are sorry for the inconvenience caused to you. We have updated the widget and the problem has been resolved. Please clear your browser's cache and check out the widget once again. Let us know if the issue persists. Thank you for reporting the issue.

    Regards,

    Widgets Team

  • Profile Image
    NippersD
    Answered on January 27, 2020 at 09:29 AM

    thanks, confirmed to be fixed.  I've also used some fields and conditions / calculations to allow the QRCode to be populated with fewer text, making the QRCode less dense and easier to scan