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  • Profile Image

    My submissions arent being sent to my email anymore.

    Asked by Clix on May 04, 2013 at 11:14 AM

    last working submission was Apr 16 2013 - Window Cleaning

    Thanks

    Page URL:
    www.sparkleshinewindows.com

    Submissions email thanks
  • Profile Image

    Answered by pinoytech on May 04, 2013 at 12:27 PM

    Hi Clix,

    Sorry for the incovenience that may have caused. Your recipient email Clix@clixcanada.com is IN the bounce list upon checking and I've remove it for you. It should be working fine now.

    Reason(s) : 5.1.0 - Unknown address error 550-'5.1.0 <0000013e18d366e0-5dc8281e-c4c6-46=0d-8052-28a39aaca552-000000@amazonses.com> sender rejected. IB504'

    To prevent this from happening again, please use noreply@jotform.com as form's notification sender email address.

    Please consider checking this article also: http://www.jotform.me/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

    Thank you!

  • Profile Image

    Answered by Clix on May 04, 2013 at 03:26 PM

    intresting, thought it was something i did, spent 2 days trouble shooting. Thanks for fixing.

  • Profile Image

    Answered by moonzkie on May 04, 2013 at 03:38 PM

    In behalf of my colleague, you are very much welcome. 

    If you have any inquiries, please do not hesitate to contact us anytime.

    Thank you.