Changes lost

  • Profile Image
    Asked on May 04, 2013 at 02:43 PM

    I did my form in the free category, Saved it and then decided that I should subscribe.  All those changes I made were lost when I went to being a subscriber.

  • Profile Image
    Answered on May 04, 2013 at 03:03 PM


    That should not happen. Upgrading/downgrading your account have not effect on your form or submission data.

    Unfortunately, we don't maintain the versions of your form so I am afraid that you may have to redo the changes to your form.

    Please let us know if you encounter this issue again and we will investigate on this.