Having trouble printing submission from your inbox

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    Asked on May 04, 2013 at 10:24 PM

    I got new submission tonight. When I to log in and go to form inbox to print the new submission nothing happens. Are you guys having trouble with something on your end?

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    Answered on May 04, 2013 at 11:46 PM

    I have checked your account and your forms appear to be fine. Can you please share he form link or the URL of your page where the form is already embedded?

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    Answered on May 08, 2013 at 04:06 AM

    Thanks for reporting. We are aware of this problem and it has been addressed to our dev team already. What you can do for now is to open submissions and print it there. Here's how:


    a. Select a form,

    b. Click submissions button on the top toolbar,

    c. Click print button on submissions page

    We will update you via this thread once this is fixed. Thank you!

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    Answered on May 08, 2013 at 06:13 AM

    Hi. Thanks for reporting this. There was a slight bug in some of the new code I released onto the site which was causing this error. Sorry about that.

    I have just issued a fix for this so you should now be able to print your submissions correctly.

    Please let me know if you have any further problems.