Not receiving the autoresponder email

  • k0n5uLaTi
    Asked on January 26, 2020 at 2:57 AM

    I do not want the form submitter to receive a copy of the form data.

    I want some data to go to the owner (Notify NGA).

    I want the form submitters' three fields to be sent to them -- which is on the spreadsheet as "dEmail".

    dEmail is being read into the table and is valid but the email is not being sent.

    Please advise.

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  • jherwin
    Replied on January 26, 2020 at 3:12 AM

    I do not want the form submitter to receive a copy of the form data.

    You can delete the autoresponder if you don't want to send a copy of submissions to the form submitters.

    I want the form submitters' three fields to be sent to them -- which is on the spreadsheet as "dEmail".

    You can edit the notification email template and only include the fields you want to send to them.

    Here's the guide: How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    dEmail is being read into the table and is valid but the email is not being sent.

    Can you please further explain this? Do you mean the notification is not being sent to the notification recipient?