Missing account and forms

  • Kathleen M Matheny
    Asked on January 26, 2020 at 9:43 AM

    We had a graphic designer who created some forms for an event for us, who is now being unresponsive.  She created an account in our name.  The organization is Green Lawn Abbey Preservation Association.  The event was the Green Lawn Abbey Classic & Exotic Car Show.  I'm the president & chair of the event - Kate Matheny.  Can you assist in finding and getting access to those forms.

  • VincentJay
    Replied on January 26, 2020 at 9:56 AM

    Hello,

    To find the account, please provide any of the following:

    - Account username.

    - Email address registered to the account.

    - Form link.

    - The website link where the form is added or embedded.

    We'll wait for your reply.

  • Kate Matheny
    Replied on January 26, 2020 at 9:57 AM

    The email associated with the account would be mine.  Kate@GreenLawnAbbey.org

  • roneet
    Replied on January 26, 2020 at 12:01 PM

    We were able to find the account associated with the account Kate@GreenLawnAbbey.org

    It has 3 forms in the account. Were you searching for these 3 forms? If you do not remember the password, please reset the password.

    Guide: https://www.jotform.com/help/489-How-to-reset-JotForm-account-password

    Let us know if you were not able to reset the account.

    Thanks.