Payment issue

  • shobhapatwal96
    Asked on January 27, 2020 at 6:00 AM

    There is no option for Indian rupee INR in payment section of form builder.

  • Ashwin JotForm Support
    Replied on January 27, 2020 at 8:25 AM

    Which payment tool you want to add and having this issue with? I did check the only form you have in your account and it does not have any fields or payment tool.

    We will wait for your response.

  • shobhapatwal96
    Replied on January 28, 2020 at 1:50 AM

    I have made new form named Multiple Products Order Form , in that I want to show money in INR

  • shobhapatwal96
    Replied on January 28, 2020 at 1:53 AM

    And how to add more than order payment gateway including Razor pay

  • Richie JotForm Support
    Replied on January 28, 2020 at 5:16 AM

    I have checked your form and you're using PayPal Standard for your payment integration.

    Unfortunately, Indian Rupee is not a supported currency in our PayPal Standard Integration.

    Please note that currently INR (Indian Rupee) currency is only supported by Stripe, 2CheckOut, Braintree and purchase order payment tools.

    You can only add 1 payment integration in the form and we don't have an integration with Razor Pay.

    Hope this information helps.

  • shobhapatwal96
    Replied on January 28, 2020 at 7:01 AM

    I can use other paypal option rather than paypal standard

  • Richie JotForm Support
    Replied on January 28, 2020 at 8:10 AM

    Unfortunately, only Stripe, 2CheckOut, Braintree and purchase order payment tools uses INR currency.

    Kindly check it out and let us know if you have further questions.