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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I received a message on my payment form that stated "Invalid Configuration" on a payment form. What does this mean and how to fix it ?

    Asked by MoBay on May 05, 2013 at 12:23 PM

    TIMESTAMP=2013%2d05%2d05T15%3a41%3a54Z&CORRELATIONID=bd98b96fc3c45&ACK=Failure&VERSION=54%2e0&BUILD=5715372&L_ERRORCODE0=10501&L_SHORTMESSAGE0=Invalid%20Configuration&L_LONGMESSAGE0=This%20transaction%20cannot%20be%20processed%20due%20to%20an%20invalid%20merchant%20configuration%2e&L_SEVERITYCODE0=Error&AMT=1%2e50&CURRENCYCODE=USD

     

     

     Invalid Configuration This transaction cannot be processed due to an invalid merchant configuration
    Page URL:
    http://form.jotform.us/form/31211157700136

    payment form message style size height table
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    Answered by moonzkie on May 05, 2013 at 12:59 PM

    Hi,

    I have checked the integration on your form, and it seems to be fine. The error message seems to be an issue on the Paypal side.

    Please check this page as the Invalid Configuration error message is returned by Paypal due to a possible cause: https://developer.paypal.com/webapps/developer/docs/classic/api/errorcodes/

    Thank you. Hope this helps.