Problems with the Captcha

  • Profile Image
    Asked on January 27, 2020 at 11:27 AM


    I have attached an image of what is happening after we tested the form for this organization. It seems that the CAPTCHA is cut off to the point where there can be no verification, and thus no form sent.

    Please help us as soon as you can, and thanks for your assistance ahead of time.


  • Profile Image
    Answered on January 27, 2020 at 02:31 PM

    It looks like a browser issue. What browser do you use?

    Can you please try to clear cache, cookies and recent history in your browser and then test again?

    We will wait for your response.

  • Profile Image
    Answered on January 28, 2020 at 11:47 AM

    Ok. Thank you for your feedback.

    As a workaround, instead of the captcha, you can prevent users to submit the form, if they do not verify the entered email address.

    Let us know if we can be of any further assistance.