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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Hint example in Password field

    Asked by hiley on May 05, 2013 at 09:06 PM

    Hi there, I do love Jotform! BUT...there's a fault. If you use the password text box, it turns the hint word, which populates the box you type into, into hidden circles, which it shouldn't. In other words, if you use a password box, it's impossible to give people a hint (and you have to delete the hint word before you can type your password)

    Page URL:
    http://hileytv.com/about.html

    JotForm style hidden love
  • Profile Image

    Answered by sidharth_kch on May 06, 2013 at 12:51 AM

    @hiley

    I checked your form and see that you have set the "Default Value" in your password field. "Hint Example" type property is not available for password field. Any value in password field is not human readable anyways.

    Request you to please use "Hover Text" property to display hint to your user.

    Thanks,

    Sidharth

  • Profile Image

    Answered by hiley on May 07, 2013 at 03:30 PM
    Hello Joform,
    Can you PLEASE PLEASE HELP ME!
    I'm a paying member of Jotform. I rely on it for running the contact and passwords of all my websites.
    All my contact forms have gone and the passwords don't work. If I try to access the site it tells me my IP is blocked.
    This is EXTREMELY DAMAGING for me and my heart is thumping with anger. How can this have happened?
    Please please can you help. My username is hiley. My name is Mark Hiley.
    I run legitimate businesses and I can't possibly have done anything to violate any Jotform rules.
    Kind regards,
    Mark Hiley
    Mark Hiley
    Director
    Hiley - TV Industry Advisors
    32 Portland Place
    London
    W1B 1NA
    E: hiley.m@hileytv.com
    W: www.hileytv.com
    M: +44 (0)7855 755 450
    L: uk.linkedin.com/pub/mark-hiley/b/678/57a/
    Disclaimer
    The information contained in this communication is confidential and may be legally privileged. It is intended solely for use by and others authorised to receive it. If you are not you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Hiley is a trading name of Touch Toucan Group, 32 Portland Place, London W1B 1NA.
  • Profile Image

    Answered by moonzkie on May 07, 2013 at 04:32 PM

    Hi,

    I have unsuspended your account and whitelisted your forms, I can see that you are using the password field to be able to access a certain page and not interms of phishing. For some reasons our filter mistakenly identified the form as being used for phishing and causes the account to be auto-suspended. 

    If this happens again, please just let us know and we will lift the suspension. 

    Thank you.