I have completed a mailchimp integration and its not working, please help

  • xrdemocracy
    Asked on January 27, 2020 at 5:10 PM
  • jonathan
    Replied on January 27, 2020 at 7:28 PM

    It will help us properly check on the issue if you provide more details.

    Can you please clarify which part in the integration did not work.

    I did checked on your form and I see that it was properly authenticated and using MailChimp integration already.

    1580170918zzz 2020 01 28 08 Screenshot 10



    I also noted that you were using the Interest Group feature option on MailChimp integration.

    I suspect there is issue on the setup of the group fields and in the field mapping steps.

    I recommend reviewing the user guide : Adding MailChimp Subscribers to Interest Groups

    Please take note of the 'group field' option. You can only use fields like the Checkbox, Radio option, Dropdown for the group field mapping.

    You may want to map first 1 or 2 group fields and save the configuration. Then test the integration by submitting the form.

    I hope this help. Let us know if you need further assistance.