Reply Email Address

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    Asked on May 06, 2013 at 02:40 AM



    When someone sends a reply to a form, the email address the notification comes through on is 


    I use a ticketing system, and i would like it to come through on the CUSTOMERS email addrss so they will receive an automated reply from my system. Is this possible?

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    Answered on May 06, 2013 at 03:51 AM


    Yes you can achieve this by changeing the "Sender Email" of your notification setup. 

    To change Sender E-mail, please follow these steps: 

    1. While on your form, Click Setup & Embed then Email Alerts

    2. Open Notification, then click on Reply-To and Recipient Settings

    3. Change the Sender E-mail.

    You may also like to refer this guide:

    Let us know if you need further assistance.