Not getting Notification Email

  • Profile Image
    ronwyap
    Asked on May 06, 2013 at 05:16 AM

    Hi,

     

    Previously notification email was working and it is not working now after changes....please help!!! The form is live now.

     

    Many thanks.

     

    Ron

  • Profile Image
    sidharth_kch
    Answered on May 06, 2013 at 08:22 AM

    @ronwyap

    Upon checking your account, i found that your email id "201Q12013conv@gmail.com" is in our bounce list (reason mentioned below). 

    Result: 

    201Q12013conv@gmail.com is IN the bounce list  

    Reason(s) : 5.1.0 - Unknown address error 550-"5.1.1 The email account that you tried t=

    o reach does not exist. Please try\n5.1.1 double-checking the recipient's e=

    mail address for typos or\n5.1.1 unnecessary spaces. Learn more at\n5.1.1 h=

    ttp://support.google.com/mail/bin/answer.py?answer=3D6596 m2si4010913qej.5 =

    - gsmtp"

    I have removed this email address from the bounce list and you should start receiving your submission emails.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth