Hesabıma Giriş Yapamıyorum

  • Emirhan Esen
    Asked on January 28, 2020 at 7:08 AM

    Hesabıma giriş yapmaya çalıştığımda "Login failed - SUSPENDED" hatası vermektedir.

  • Richie JotForm Support
    Replied on January 28, 2020 at 9:08 AM

    It seems your form 200254430367043 is collecting login credentials which violates our terms of use and suspicious as phishing form.

    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    In line with this, we would like to request these information from you:
    1. The URL where your forms are used.
    2. Your website or proof of affiliation to a legitimate institution.
    3. Share with us a document that will prove that you're authorized to use the said logos.
    4. We would need to delete the guilty fields in your form.

    We also need you to change your registered email to a corporate one to avoid being flagged again by our phishing detector that can lead to another account suspension.

    Send these proofs to reviewers@jotform.com with Thread #2135479 as your subject.

    We will let you know about the status of your account after a thorough review of your proofs.

  • Emirhan Esen
    Replied on January 30, 2020 at 2:57 AM

    Web sayfasıam: www.canliclub.com

  • Richie JotForm Support
    Replied on January 30, 2020 at 4:18 AM

    Do note that we need the webpage you have linked the form and can you please explain how

    your forms work?

    Kindly send the proofs to reviewers@jotform.com with Thread #2135479 as your subject.

    Thank you.

  • Emirhan Esen
    Replied on January 30, 2020 at 8:14 AM

    Formumun bulunduğu site adresim: www.canliclub.com/performer.php


    Evet işe yarıyor!

  • Richie JotForm Support
    Replied on January 30, 2020 at 9:24 AM

    I have removed the field that is asking for login credentials and lifted the suspension in your account.

    Kindly also change your account's email address to your domain or corporate email to avoid the account being suspended again.

    Hope this information helps.