Embedded form on a Wordpress site not shown on a Chrome browser

  • GirlsIncCentralAl
    Answered on January 28, 2020 11:50 AM


    I embedded two forms into my WordPress site and I'm not able to view them in Chrome. I was able to access it in  Explorer and on my phone, but not my desktop Chrome site. Do you have any tips or guidance on how to solve this issue? 

    Thank you in advance for your assistance. 

    Jotform Thread 2135937 Screenshot
  • John Support Team Lead
    Answered on January 28, 2020 02:33 PM

    I just tried accessing the webpage you provide on a CHROME browser but was not able to replicate the issue. The form is shown on the said website:

    Embedded form on a Wordpress site not shown on a Chrome browser Image 10

    Could you please try opening the webpage on an incognito tab (of your Chrome) and see if its' being shown there? If it does, then you might be seeing cached displays on your Chrome browser. Clearing its caches may resolve the issue.

  • GirlsIncCentralAl
    Answered on January 29, 2020 09:50 AM
    Thank you so much for the speedy reply. I was able to correct the issue with my browser. I figured it was the Cache or our internet, but my supervisor asked that I send an inquiry to be sure. I truly appreciate your time and assistance!
    Have a wonderful day!
    Thank you,
    Marlesa Willis, MBA
    Volunteer and Development Coordinator
    Girls Inc. of Central Alabama
    PO Box 130729
    Birmingham, AL 35213
    205-599-5540 (direct)
    [Girls Inc cropped tight copy]
    “Inspiring all girls to be strong, smart, and bold.”