Why are the responses in different colours?

  • HCconvention
    Asked on January 28, 2020 at 2:04 PM
  • David JotForm Support Manager
    Replied on January 28, 2020 at 5:02 PM

    Thank you for contacting us. Are you referring to the responses received via email notification? Is it happening on this form? https://form.jotform.com/200273928367258

    They should be in the same color since the Email Content is not customized:

    1580248871EmailContent Screenshot 10

    If that is not what you mean, please share a screenshot to illustrate the issue: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Also, indicate on which form you are experiencing the issue.