What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not able to print my forms

    Asked by cheryljandjdut on May 06, 2013 at 09:55 AM

    When I try to print any of my forms it doesn't pull up a print box to print.  When I switch to the older version I am able to print.




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    Answered by glennlee on May 06, 2013 at 10:09 AM

    Hi Cheryl,

    Sorry for your inconvenience.

    I tried to print the form submission in submission page and I cannot replicate the error. 

    Please try to use other browser such as google chrome and firefox. Thanks

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    Answered by cheryljandjdut on May 06, 2013 at 10:51 AM
    I haven’t had any problems until yesterday. Do I need to upgrade the software? I am currently using firefox. I switched to the older version and I was able to print.


    Cheryl Bateman
    Jack and Jill Designs

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    Answered by glennlee on May 06, 2013 at 11:16 AM

    Please try to clear your browser cache and if the error persists please do update your browser.