I am not able to print my forms

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    cheryljandjdut
    Asked on May 06, 2013 at 09:55 AM

    When I try to print any of my forms it doesn't pull up a print box to print.  When I switch to the older version I am able to print.

     

    Thanks,

    Cheryl

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    glennlee
    Answered on May 06, 2013 at 10:09 AM

    Hi Cheryl,

    Sorry for your inconvenience.

    I tried to print the form submission in submission page and I cannot replicate the error. 

    Please try to use other browser such as google chrome and firefox. Thanks

  • Profile Image
    cheryljandjdut
    Answered on May 06, 2013 at 10:51 AM
    I haven’t had any problems until yesterday. Do I need to upgrade the software? I am currently using firefox. I switched to the older version and I was able to print.

    Thanks,

    Cheryl Bateman
    Jack and Jill Designs
    801-698-1231
    www.jackandjilldesignsut.com

  • Profile Image
    glennlee
    Answered on May 06, 2013 at 11:16 AM

    Please try to clear your browser cache and if the error persists please do update your browser.

    Thanks!