Is there a maximum number of people who can register on my free form?

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    jaredpatrick
    Asked on January 28, 2020 at 06:06 PM

    I have created a free form and created an account. Is there a maximum number of people who can register on my free form? If so, what happens if it goes over that number? Will people still be able to sign up and I will be charged or will it shut down?

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    Kiran
    Answered on January 29, 2020 at 01:01 AM

    Is there a maximum number of people who can register on my free form?

    Please note that the form submission limits per month is based on the subscription plan. Since your account is currently holding Free subscription, you can receive up to 100 submissions per month in total. Please see the guide below for more information on account usage and limits.

    https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    If so, what happens if it goes over that number? Will people still be able to sign up and I will be charged or will it shut down?

    If the account has reached any of the limits, the account shall be displaying a notification to upgrade the account. If the account is not upgraded in a day or two after reaching the limits, the forms shall be disabled.

    The limits shall be reset on every 1st of the following month and the forms shall be activated normally if they are disabled.

    Thanks!