It says I am locked out when trying to login on MacBook but works on my phone

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    hunterm
    Asked on January 28, 2020 at 06:34 PM

    Hello, when I try to log into my account on my MacBook it tells me I am locked out and gives me an error message about phishing. I can log into my account on my phone without any problem can you please help!

    Mary

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    Welvin
    Answered on January 29, 2020 at 02:57 AM

    The IP address that is registered on your account is blocked. That is causing you to get the error on your MacBook. I have whitelisted the IP address, you should be able to log in now.