When I press the authenticate button, the 3 dots just blink forever.

  • MzSarahH
    Asked on January 28, 2020 at 10:19 PM

    When I press the authenticate button, the 3 dots just blink forever. A new page never loads...?

  • VincentJay
    Replied on January 29, 2020 at 4:40 AM

    Please try to remove the integration and add it again. If the issue still persists, please try using a different internet browser.

    To add it again to your form, please follow this guide: https://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive

    Thank you.

  • MzSadie
    Replied on January 29, 2020 at 10:50 AM
    On a previous response to this question, your response was that you were also unable to make it work. How my own equipment operates wouldn't affect that would it?
    Also, I've been waiting for 2 DAYS for a solution to this. Can someone please respond to this BEFORE TOMORROW?
    Thanks!
    ...
  • VincentJay
    Replied on January 29, 2020 at 1:19 PM

    Hi,

    Please provide the form link so we can check it further. To find the form URL, please follow this guide: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL


  • MzSadie
    Replied on January 30, 2020 at 9:50 PM
    Sorry! This response was for a different issue. Plz kill this thread
    ...