Reset password email isn't arriving

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    yvette  
    Asked on January 29, 2020 at 09:49 AM

    Ive tried to reset many time no email comes please help?

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    Kiran
    Answered on January 29, 2020 at 12:19 PM

    I see that your email is in our bounce list and so the emails are not being received. We have now removed it from the bounce list and you should be receiving emails without any issue. 

    Please try resetting the password again and let us know if you still notice any issue. We will be happy to help.