Will updating the subscription product on payment fields affect the previous subscription payment?

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    saddlebackjhm
    Asked on January 29, 2020 at 04:40 PM

    If I am doing a subscription based payment, can I go into the subscription and edit the amount and month, without messing with people that have already subscribed to a plan?

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    JohnRex
    Answered on January 29, 2020 at 07:14 PM

    If you're referring to updating the subscription products on your form's payment field, it won't affect the previously received subscription payments. This is because it's not the form that manages the subscription charges but the payment processor to where the data from Jotform has been sent to.