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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I often get the same image uploaded from users

    Asked by bakaman543 on May 06, 2013 at 03:54 PM

    I often get the same image uploaded from users, (they can upload up to 8 different images.) Any ideas ?

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    JotForm Support

    Answered by Mike_T on May 06, 2013 at 04:17 PM

    Thank you for contacting us.

    I think it is happening when the file names have the same names within submission. For example, if user upload three different images named image.jpg, image.jpg and image.jpg, images will be replaced.

    Now I am escalating a bug report ticket to our Developers.

    We will update this thread as soon as we have any news.

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    JotForm Support

    Answered by liyam on June 14, 2013 at 01:02 AM

    Hello bakaman543.  I believe this problem has already been resolved a month ago.

    If you continue to experience problems on this matter, please do let us know.