Transfer form from one account to another

  • Profile Image
    meditote
    Asked on January 29, 2020 at 08:25 PM

    Hello, 

    My boss owns multiple small businesses and we currently have multiple Jotforms for different businesses under the one account. We have just made a new account for one of the businesses but looking to move some of the already made forms to that account - is that possible and if so how? I looked at Jotform Enterprise but not sure that's exactly what we need. 

    I noticed you are also able to transfer the files if I provide the details. 

    The forms we are looking to transfer are called: 

    Meditote Customer Survey (https://form.jotform.com/dancedesire/meditote-customer-survey)

    Meditote Trial Enquiry (https://form.jotform.com/200097467546865)

    Meditote Purchase Enquiry (https://form.jotform.co/90457522297867)

    The forms are currently on account username dancedesire and need to be moved to account username meditote. 

    Thank you! 

  • Profile Image
    jherwin
    Answered on January 30, 2020 at 12:13 AM

    We can move the forms and data for you, however, you will need to post a transfer request using the dancedesire account.

    Please login to the dancedesire account and open this thread:https://www.jotform.com/answers/2138903 then post a reply here to confirm this transfer form request.

    We will wait for your response.

  • Profile Image
    dancedesire 
    Answered on February 03, 2020 at 08:14 PM

    Hello,

    Confirming the approval for transfer request from dancedesire to meditote for the stated JotForms.

    Thank you

  • Profile Image
    jherwin
    Answered on February 03, 2020 at 09:27 PM

    You were not logged in as a dancedesire account when you posted the confirmation message/reply. Sorry for the trouble, but we need the account owner to confirm this request before we can proceed.
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    You can also email at support@jotform.com using the (admin@dancedesire.com.au) email to confirm this transfer form request. Make this (#2138903) as your email subject and inform us on this thread so we can check our inbox.

  • Profile Image
    Myfanwy Fish
    Answered on February 25, 2020 at 11:28 PM

    An email has been sent.

  • Profile Image
    jherwin
    Answered on February 26, 2020 at 04:24 AM

    As per your request, I moved the mentioned forms to the meditote account.