account suspended

  • Profile Image
    Alea Walker 
    Asked on January 29, 2020 at 10:44 PM
  • Profile Image
    Answered on January 30, 2020 at 03:50 AM

    As checked, your account (DiamondLevel) has been auto-suspended by our system as this form: New Customer Registration Form contains plain text fields that collect Login credentials. It is considered as phishing and violates our Terms of Use


    You agree that Jotform, Inc. may terminate your Jotform Service immediately if a form's purpose is found to be deceptively obtaining, for example: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    We can reactivate the account but we need to delete the said infringing fields from your form. You must also agree with our Terms of Use.