Can't see form submissions

  • a.parshakov
    Asked on January 30, 2020 at 1:33 AM

    1580365981download (5) Screenshot 101580365988image (19) Screenshot 21Hi


    I have full access I can't see the form submissions. Please see attached. 

    What's the issue? How can I fix it?

  • Vanessa_T
    Replied on January 30, 2020 at 6:05 AM

    Can you please share to us the form URL.

    Where-to-Find-My-Form-URL

  • a.parshakov
    Replied on January 30, 2020 at 7:48 AM

    Hi Vanessa. 


    Here it is https://form.jotformeu.com/81843510279358


    I do not see submissions in all the forms. Not only in this one.

  • Vanessa_T
    Replied on January 30, 2020 at 9:17 AM

    Please try to access the Inbox page using this format:

    https://eu.jotform.com/inbox/81843510279358

    You may change the highlighted portion to any of your form's ID.

    Alternatively, simply make sure that you start off accessing JotForm using this URL:

    https://eu.jotform.com

    instead of the regular:

    https://www.jotform.com