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why is paypal collecting taxes on my paymentsAsked by jacksmobile on May 06, 2013 at 08:49 PM
I am using paypal to caputre funds on my registration form and they are automatically collecting sales tax from my customers. The problem is that my summer camp program is NOT a taxed item. I've spoken with Paypal and they have said it's a JotForm issue and looks as though they've built the tax into the backend somehow.... is this even possible? If so, how do i get it removed?
As far as I know, taxes can be configured in a Premier account
Simply go to your Profile -My Selling Tools- Sales Tax
There , you should be able to delete the taxes
Once you do this. Make sure you delete and rebuild your paypal integration into Jotform. Make sure you get updated credentials (API username and password, and signature)