Submissions

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    innduhhvidual
    Asked on January 30, 2020 at 01:54 PM

    I cannot figure out why my submissions are not updating with new information.


    Card view has 19 but submissions only has 18. The last submission isnt carrying over where I need it to be. 

    Screenshot
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    FelipeSantana
    Answered on January 30, 2020 at 04:39 PM

    Hi @innduhhvidual!

    I would like to apologize for the inconvenience you are experiencing, I am more than happy to assist you with your inquiry.

    I have gone ahead and taken a look at your form's submissions and I am unable to replicate the issue you are seeing. I can clearly see that you have 21 total submissions, 20 in your Submissions tab and 1 in your Unread tab. Please note that unread submissions will not be displayed in the Submissions tab they'll be in the Unread tab. You may see the following screenshot for reference:

    1580420368Screen Shot 2020-01-30 at 1.37

    Please do get back to us if you require further assistance, we will gladly continue to provide support. We look forward to your response!