Paypal Checkout is being displayed in two separate cards

  • dpcpsu
    Asked on January 30, 2020 at 4:20 PM

    You were very helpful with my last question!  Here's another.  I added a calculation widget to calculate out the amount I want to send to PayPal but what is a single element on the Build Form displays as two in the preview and when published, one with the calculated amount, and the second with the buttons.  What do I need to do to have the payment element as one?  I can send images if you would like.

  • John Support Team Lead
    Replied on January 30, 2020 at 7:18 PM

    I assume that you are referring to these fields:

    Paypal Checkout is being displayed in two separate cards Image 10

    15804293852140398 2 Screenshot 21

    The first is to used to display the amount to be paid while the second is where the user should make payments.

    This is because CARD FORMS can only contain one field per CARD,reason why the amount field and the buttons gets separated.


  • John Support Team Lead
    Replied on January 30, 2020 at 7:22 PM

    I assume that you are referring to these fields:

    Paypal Checkout is being displayed in two separate cards Image 10

    15804293852140398 2 Screenshot 21

    The first is to used to display the amount to be paid while the second is where the user should make payments.

    This is because CARD FORMS can only contain one field per CARD,reason why the amount field and the buttons gets separated.


  • dpcpsu
    Replied on February 1, 2020 at 1:35 PM

    Thanks again for the prompt answer.  Yes, those two fields.  I added the text "Total Amount Due" on top of the amount but it shows up on both boxes and could be confusing on the PayPal button box.  Any ideas?

  • Welvin Support Team Lead
    Replied on February 1, 2020 at 4:55 PM

    It's been like this when it is released. You may consider making the Paypal field required so users can't submit the form until the button is clicked. Paypal Checkout requires that since payment authorization is required to pay.

    There's a popup when you click the button:

    Paypal Checkout is being displayed in two separate cards Image 1 Screenshot 20