Why was I charged this amount?

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    Asked on January 30, 2020 at 04:40 PM

    Is there no way to talk with someone by phone?  I sent a message a few days ago and no response.  I set up an account with jot form and was charged $114.  I have no receipt and I am not sure why I was charged that amount.  

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    Answered on January 30, 2020 at 08:12 PM

    Sorry, but we do not offer phone support.

    As far as I can see your account F**ts_J**y is on the Free account. There are neither any forms nor any active subscription in your account.

    Please let us know if you have any other account on JotForm. If yes, please provide us the account username.