Where is the autofill feature?

  • vcmedia
    Asked on January 30, 2020 at 9:12 PM

    Hi.

    I have selected to enable the save and continue later option.

    However, I don't get the option to "autofill" or "save and continue later"

    It just doesn't exist.

  • jherwin
    Replied on January 31, 2020 at 1:07 AM

    I checked your form and you already enabled those two features: https://www.jotform.com/build/61906789189980/settings

    1.) Save and continue later feature:
    1580450622save and continue1 Screenshot 10
    2.) Autofill:
    1580450639autofill Screenshot 21
    Please try it out and let us know if these functions/features are not working as expected.

  • vcmedia
    Replied on January 31, 2020 at 9:59 AM

    No.  


    As per the post documenting the card version of save and continue, below the drop down which enables save and continue, there are two radials that offer "save and continue" or "autofill".

    On my form settings, those options aren't visible.  In fact, there are no radials anywhere in my settings page.  

    Also, on the actual form on my website, there is no save and continue later button.  Only the next and back buttons.

    Thank you for your help.

  • jherwin
    Replied on January 31, 2020 at 12:17 PM

    Our developers have made changes to the form settings which is why the save and continue and autofill feature in the guide is no longer matched. However, these two options are still present in the form settings.

    Is this the form you're working on?

    https://form.jotform.com/200277119043043

    If so, please see my screencast below:
    1580490929roh0v1teS0 Screenshot 10
    Also, please try to embed your form using the iFrame embed code: Getting-the-Form-iFrame-Code and see if that will show the save buttons on your webpage.

    If the issue persists, please provide us with the URL of your webpage so that we can review/check it on our end.

  • vcmedia
    Replied on January 31, 2020 at 12:36 PM

    Iframe is embedded- still no save.


    https://www.virtuouscirclemedia.com/event-promotion/


    Is there no longer an option to save and get the url? only to autofill?  

  • VincentJay
    Replied on January 31, 2020 at 3:46 PM

    The Save and Continue Forms Later is still available on both JotForm Layout (Classic and Cards).

    I checked the link you provided and the feature is enabled. 

    1580503510vnvsdj Screenshot 10

    Keep in mind that you need to click the icon to save the form. After that, you will receive a Session link that you can open to continue your form.