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adelgadilloAsked on January 30, 2020 at 9:15 PM
This is not helpful. Is there a customer service number or chat?
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BJoannaReplied on January 31, 2020 at 3:19 AM
We do not have phone support. We have chat support, but it is not always available. The best way to reach us is here on the forum or via email at support@jotform.com.
Are you unable to update the credit card on the Billing page? I checked and your account is on the Free plan, so it does not have a possibility to update the credit card. I saw that your account is a sub-user account, of the account weblead, which has a Bronze subscription. If you want to update the credit card, you need to do it on the account weblead.