Jotform Upload limit reached but it doesn't look like it is

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    Asked on January 30, 2020 at 11:43 PM

    See my screenshot - please advise

    1580445769Screen Shot 2020-01-30 at 9.42

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    Answered on January 31, 2020 at 04:47 AM

    We are sorry for the inconvenience this may have caused. I have checked your account and see that it is good in standing. I am not sure how the account is tagged as overlimit. We have now activated your account and you may manage your forms normally. 

    Please get back to us if you need any further assistance. We will be happy to help.