What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    [Resolved] Jotform account blocked

    Asked by brodtex on May 07, 2013 at 09:31 AM

    Hello,
    JotForm my account has been blocked due to "Due to terms of use violation, your account has-been suspended.
    It was Suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue. "
    I am very annoyed because these forms are used on websites that I realize and therefore no longer work.

    Can you explain to me why in order to resolve this situation?

    Thanking you in advance,

    BR

    JotForm jotform account hello
  • Profile Image

    Answered by sidharth_kch on May 07, 2013 at 09:56 AM

    @brodtex

    I deeply apologize for this inconvenience. Your account was auto suspended by our anti-phishing system.

    I have checked your account and re-scanned your forms and found it not to be in violation of JotForm's terms of use.  

    I have reactivated your account. Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth

  • Profile Image

    Answered by brodtex on May 07, 2013 at 09:58 AM

    Thank you so much!

  • Profile Image

    Answered by sidharth_kch on May 07, 2013 at 10:01 AM

    @brodtex

    You are welcome.

    Again, I deeply apologize for this inconvenience.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth