[Resolved] Jotform account blocked

  • Profile Image
    brodtex
    Asked on May 07, 2013 at 09:31 AM

    Hello,
    JotForm my account has been blocked due to "Due to terms of use violation, your account has-been suspended.
    It was Suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue. "
    I am very annoyed because these forms are used on websites that I realize and therefore no longer work.

    Can you explain to me why in order to resolve this situation?

    Thanking you in advance,

    BR

  • Profile Image
    sidharth_kch
    Answered on May 07, 2013 at 09:56 AM

    @brodtex

    I deeply apologize for this inconvenience. Your account was auto suspended by our anti-phishing system.

    I have checked your account and re-scanned your forms and found it not to be in violation of JotForm's terms of use.  

    I have reactivated your account. Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth

  • Profile Image
    brodtex
    Answered on May 07, 2013 at 09:58 AM

    Thank you so much!

  • Profile Image
    sidharth_kch
    Answered on May 07, 2013 at 10:01 AM

    @brodtex

    You are welcome.

    Again, I deeply apologize for this inconvenience.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth