Help with images showing on autoresponder

  • LisaFraleyLegalCoach
    Asked on January 31, 2020 at 9:52 AM

    Hi there - I am trying to create an autoresponder for Free 20-Minute Legal Chat Prep Sheet. I have uploaded the images in several ways - but when I send a test email, I am not able to see the images. I know that my email settings are fine because I receive images with other emails. Can you please help? 

    Thanks so much in advance! 

    Jotform Thread 2141509 Screenshot
  • Kevin Support Team Lead
    Replied on January 31, 2020 at 1:24 PM

    Apologies for any inconveniences caused.

    Upon testing your form it seems like the images are included without issues, example: 

    15804947332020 01 31 12h18 37 Screenshot 10

    May you please test your form with a real submission and see if the same problem happens? 

    Let us know how it goes.