Account suspended due to fake service offered

  • kamphang
    Asked on January 31, 2020 at 8:58 PM

    i can't login.

    before i login with google.  But now I can't get in, I can change the password. After changing But cannot access because there is no username

  • roneet
    Replied on January 31, 2020 at 11:54 PM

    Your account with the user name kamphangphuangtabtim is suspended as the form is related to a fake service offer.

    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    In order to reactivate your account, we will have to delete the offending form.

    Or, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #2142472 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    Thanks.