I have upgraded my account to bronze but nothing changed

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    Raysys
    Asked on February 01, 2020 at 07:15 AM

    Hi, 

    I have upgraded my account to Bronze but when I loggin I notice that I am still on free account as shown on screenshot here attached.

    Would you please help to see what is going wrong

    Thank you

    Ray

    Screenshot
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    Welvin
    Answered on February 01, 2020 at 09:16 AM

    Hello Ray,

    Our apologies, but you are now on the Bronze plan. It's likely a small delay on the IPN that triggers the upgrade after the payment. Please check again. If you see free, please log out and log back in to see the changes.