How can I make the reoccurring payment optional on my form?

  • nettiek88
    Asked on February 1, 2020 at 9:46 AM

    I have a reoccurring payment option on my form but it doesn't seem to matter if I check the field or not it is always on.  How do I make this field optional on my form.  In otherwords not have this feature enabled unless the field is selected on the form.

  • Kevin Support Team Lead
    Replied on February 1, 2020 at 12:01 PM

    It's possible to hide the payment field so the user is not charged, you can evaluate which field you want to use to show the payment field and then set up the condition, please check this guide for more details about the show/hide conditions: https://www.jotform.com/help/316-How-to-Show-or-Hide-Fields-Base-on-User-s-Answer