What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Myforms area just freezes

    Asked by WildThayne on May 07, 2013 at 05:08 PM

    Guys I am experiencing a problem when attempting to see the myforms list.  it tries to go there, does not show the list of forms and then all the menu items are inactive and I have to backspace to even get to the forum to send this note.

    It is happening when I log into my pro account here: http://secure.jotform.com/myforms/

    And it happens when I login to a clients free account.

    I am using firefox

    Freezes JotForm problem secure.jotform.com items
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    JotForm Support

    Answered by Mike_T on May 07, 2013 at 05:55 PM

    We are sorry for the inconveniences caused.

    It was probably a temporary issue due to some internal slowness. As far as I can see, everything is working quite fast at this moment.

    Can you please re-check the site from your side?

    If the issue still persists for you, please let us know. Thank you.

  • Profile Image

    Answered by WildThayne on May 07, 2013 at 08:03 PM

    It looks like you are right, they seem to be back for me now. Thanks for your response.

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    JotForm Support

    Answered by EltonCris on May 07, 2013 at 11:26 PM

    @WildThayne

    We are happy to hear it. Feel free to contact us anytime you have questions with JotForm. Cheers!