What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I charge a shipping fee using PayPal?

    Asked by llestar on May 07, 2013 at 06:48 PM

    I have tried inputting a shipping fee both through your template and through PayPal.  I can do so through the latter but it does not communicate with the form submitted through JotForm, suggesting that the change needs to be made through your site.  Where do I do this?

     

    Thanks,

     

    Lydia

    charge JotForm template site thanks
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    Answered by yselboller on May 07, 2013 at 10:10 PM

    Hello Lydia,

     

    You can collect payments right from your web forms without leaving for a payment gateway. JotForm now integrates with Paypal Payments Pro and Authorize.Net.


    To create your payment form, go to Form Builder and open "PAYMENT TOOLS" toolbox on the left side and drag and drop logo of one of the payment gateways listed.

     

     

    Do you have more information or say an example or screenshot that can help me visualize or understand this issue better?
    Thank You!
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    JotForm Support

    Answered by Welvin on May 08, 2013 at 02:58 AM

    Hi Lydia,

    We don't have a function to add shipping calculations within our Payment Tools wizard, but you can do that into your Paypal Account. We have a guide for that, please kindly check: How to Add Shipping Rates on Paypal Account.

    Let us know if you have any further questions with regards to this matter.

    Thank you!

  • Profile Image

    Answered by pinoytech on May 09, 2013 at 10:21 AM

    @Lydia,

    For some reasons, your response came out empty. Please use the link bellow to post your response again.

    http://jotform.me/answers/214343-How-do-I-charge-a-shipping-fee-using-PayPal#2

    Thank you!

  • Profile Image

    Answered by Lydia on May 09, 2013 at 12:33 PM

    Thank you but these instructions: How to Add Shipping Rates on Paypal Account don't work for me. I'm not given the options indicated in 'my selling tools'.


    Not being able to charge shipping fees is really cutting into my profit.

  • Profile Image
    JotForm Support

    Answered by Welvin on May 09, 2013 at 01:30 PM

    Hi Lydia,

    Are you sure you do not have this one?

    Please kindly check again. Can you please provide us a screenshot of your current settings from Profile Page?

     

    Thanks

  • Profile Image
    JotForm Support

    Answered by Welvin on May 09, 2013 at 02:55 PM

    Hi Lydia,

    Your response came out empty again. Please access this thread to respond: http://www.jotform.com/answers/214343

     

    Thanks

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 09, 2013 at 11:09 PM

    @Lydia

    If you've responded to this thread, kindly post it again here. http://www.jotform.com/answers/214343. Unfortunately, we were not able to see your latest response.

    Thank you!