Can I transfer ownership of my form to allow increased quota?

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    OCA_LasVegas
    Asked on February 02, 2020 at 03:53 PM
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    JohnRex
    Answered on February 02, 2020 at 05:28 PM

    If my understanding is correct, you would like to move some of your forms to another account. Am I right?

    As checked, the account is currently on the Silver subscription which allows you to create 100 active forms. And it seems your far from reaching the said limit yet, so I think I won't suggest moving/reducing forms from your account.

    But if you're referring to a different concern, please provide further details about it so we could provide specific suggestions.

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    OCA_LasVegas
    Answered on February 02, 2020 at 05:50 PM

    I have a sub-user on my account who mistakenly created a form in her own (free) account, instead of under my (paid) account and she has now hit her quota – can I move ownership of the form she created to my account so that we accept more submissions of this form without paying for another subscription for her personal account?
    A.

    ...

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    JohnRex
    Answered on February 02, 2020 at 06:42 PM

    If the form is created via his account, he should be the one to make a request to transfer that form to yours.

    Please advise him to reply here: https://www.jotform.com/answers/2143803 and let him request the transfer mentioning the form to be moved.

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    OCA_LasVegas
    Answered on February 02, 2020 at 07:50 PM
    OK thank you!
    A.
    702-229-6712 office
    ArtsLasVegas.org
    ...
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    JohnRex
    Answered on February 05, 2020 at 11:15 PM

    If you're referring to this form: 2020 LV Bluegrass Vendor Application Form , I can see that it has been moved already to this account: OCA_LasVegas 

    You are seeing a limit reminder because this form on your account: 2019 Las Vegas Tamale and Mariachi Festival Food Vendor and Artisan Application has file uploads that is about to reach the 100MB Upload Space limit. It shows 93.62 MB at the moment.

    You may free up some space for your TOTAL SUBMISSION STORAGE by deleting submissions. However, be mindful that this process can not be undone.

    Here's a snippet from the guide I'm linking below:

    When deleting submissions individually, you will see this warning message (see screenshot below). Please note that deleting submission data is irreversible and will permanently remove it in our servers, including the file uploads on them.

    1572366676how-to-delete-submissions-warn

    Complete guide: How-to-Delete-Form-Submission-Data 

    So, I strongly urge you to make a backup copy of your Submission Data just in case you'd still need them in the future. There are plenty of ways to do that, feel free to pick one that will work for you:

    Related guides:

    How-to-Export-All-of-Your-Data-at-Once

    How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    How-to-Download-the-Submission-Files