Attachments Not Sending with Airtable Integration

  • claimwritersllc
    Asked on February 2, 2020 at 9:29 PM

    I am using the Airtable integration and the attachments were working before, and they are no longer. 


    Jotform Thread 2143994 Screenshot
    Page URL: https://form.jotform.com/92927985323167
  • claimwritersllc
    Replied on February 2, 2020 at 9:30 PM

    Blocked customer private customer information. 

    1580696990screenshot Screenshot 10

  • BJoanna
    Replied on February 3, 2020 at 2:21 AM

    I tested the Airtable integration on my cloned form, but I cannot replicate the issue you reported. Files that I uploaded to my form were sent successfully to Airtable. 

    1580714436airtable Screenshot 10

    Please test the integration again. You can also re-integrate the form with Airtable to see if that will resolve the issue.