Send autoreply with conditional content

  • lemmtenhaaf
    Asked on February 3, 2020 at 6:01 AM

    Hello, I'm building a form where the user can receive a pdf file that is most relevant to him/her. Question one has two options, A or B (radiobutton or dropdown). Depending on the choice the user makes I want to send a link to pdf A or pdf B in the autoresponder. Is this possible? And if so, how can I build this?

  • jherwin
    Replied on February 3, 2020 at 8:31 AM

    It is not possible to send the PDF based on the user's response or conditional logic. What you can do is create multiple autoresponders.

    For example:
    Autoresponder 1 - With PDF Attachment
    Autoresponder 2 - Without PDF Attachment

    Guide: How-To-Include-Submissions-As-PDF-Attachment-In-The-Email-Notifications

    You can then send the autoresponder based on your user's response.

    Guide: How-to-Send-Email-Based-on-User-s-Answer

  • lemmtenhaaf
    Replied on February 3, 2020 at 9:08 AM

    Thanks!