- blackboxtieAsked on May 08, 2013 at 02:10 AM
Hi, I logged in today to make some change to my form. After refreshing the page, all of my forms disappeared. Please fix ASAP! Thank you!!
Username: blackboxtiePage URL:
- JotForm FounderaytekinAnswered on May 08, 2013 at 02:41 AM
Thanks for your patience.
- blackboxtieAnswered on May 08, 2013 at 03:15 AM
Thank you so much for the prompt reply - my forms are once again visible.
- motionsportsAnswered on May 08, 2013 at 03:21 AM
My forms show, but when I try to edit one of them, all the fields have been deleted. How can I get it back. It took a long time to create it.
- JotForm FounderaytekinAnswered on May 08, 2013 at 03:33 AM
motionsports: We are recoving 31237023004133 from backups for your now. There was a bug that has caused this on some of the modified forms last night.
- Chief Technology OfficereeeAnswered on May 08, 2013 at 04:17 AM
We have found the reason that cause empty forms in a 2 hours time-window.
Problem has already been fixed and your form reverted back to original version on our backups.
Sorry again for the problem,