All Forms Disappeared! (Fixed)

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    blackboxtie
    Asked on May 08, 2013 at 02:10 AM

    Hi, I logged in today to make some change to my form.  After refreshing the page, all of my forms disappeared.  Please fix ASAP! Thank you!!

    Username: blackboxtie

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    aytekin
    Answered on May 08, 2013 at 02:41 AM

    There is a javascript error in the My Forms page. We are looking into the problem right now. We will get back to you when we have a fix. For now, you can access your forms using the old version of the my forms page:

    http://www.jotform.com/myforms2

     

    Thanks for your patience. 

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    blackboxtie
    Answered on May 08, 2013 at 03:15 AM

    Thank you so much for the prompt reply - my forms are once again visible.

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    motionsports
    Answered on May 08, 2013 at 03:21 AM

    My forms show, but when I try to edit one of them, all the fields have been deleted. How can I get it back. It took a long time to create it.

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    aytekin
    Answered on May 08, 2013 at 03:33 AM

    motionsports: We are recoving 31237023004133 from backups for your now. There was a bug that has caused this on some of the modified forms last night. 

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    eee
    Answered on May 08, 2013 at 04:17 AM

    Hi,

    We have found the reason that cause empty forms in a 2 hours time-window.

    Problem has already been fixed and your form reverted back to original version on our backups.

    Sorry again for the problem,

    Kindest Regards,

    Ertuğrul.