Why is there a second captcha after picture upload

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    Asked on May 08, 2013 at 03:03 AM

    I implemented a picture upload form on a German website with captcha. The captcha has German text and works fine when no picture is uploaded. After click on "abschicken" (submit) they are redirected to a thank you page. But when a user uploads a picture they get a second captcha after submit in English. And after  that the redirect to the thank you page does not work. What's wrong here? Please help. I do not want the second captcha.

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    Answered on May 08, 2013 at 03:55 AM


    I checked your form and was able to reproduce this issue. Even if you enter a correct captcha value, it displays a second captcha field and you are not redirected to thank you page.

    I am creating a ticket and forwarding this issue to our development team so that they can have a look. As soon as there are any updates on this you will get the notification via this thread.

    As a workaround, request you to use reCaptcha field on your form. I tested with reCaptcha and it appears to be working fine.



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    Answered on June 05, 2013 at 10:18 AM



    I presume you don't experience this issue anymore. Thank you very much for reporting. 

    Best regards,