No extensions allowed

  • Profile Image
    terjemk
    Asked on April 12, 2011 at 06:29 PM

    Hi I just completed my first jot form.

    I opted for the multiple file upload options. In my finnsihed form it will not accept any of the default extensions when i test the form live. I get the following error:

    Upload Error
    docx file extension is not allowed. You can only upload files.

    Please go back and fix this
    This happens nomatter what kind of file I try to upload. You can see the form at http://addictologiakademiet.no/utdanning_pamelding.html
    Thanks
    Terjemk
  • Profile Image
    NeilVicente
    Answered on April 12, 2011 at 07:21 PM

    Hi,

    I cannot seem to replicate your problem. I have successfully uploaded .pdf and .docx files without any problems. This message was displayed in the thank you page after I submitted those information:

    Takk for din søknad. Du vil straks motta en bekreftelse og kopi av din søknad til den e-post adressen du oppga i søknaden.

    Is it possible for you to try submitting your form again and see if problem still persists?

  • Profile Image
    terjemk
    Answered on April 13, 2011 at 01:14 AM

    Hi,

    Thank you for your reply! Problem still persist here. I am using a mac and safari, firefox and chrome. When I try to upload a doc, and click choose there is no progressbar indication an upload when wieved in browser. This is working fine in the prewiev.

  • Profile Image
    terjemk
    Answered on April 13, 2011 at 01:21 AM

    HI

    Found some duplicate code in the embed code. Removing that fixed the problem.

    Thanks