Photos not uploading

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    Danielle
    Asked on February 03, 2020 at 05:28 PM

    Hello,

    My client filled out my Jotform application & submitted photos but im unable to view them. Is there something I'm doing or how can I see them?

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    Kevin_G
    Answered on February 03, 2020 at 10:09 PM

    I've checked the form in your account and it seems like the files are available, I was able to download them without issues: 

    15807856132020-02-03_21h03_37.png

    You can check your form submissions following this guide: https://www.jotform.com/help/269-How-to-View-Form-Submissions

    If you cannot find the files, please provide us the details about the submission.

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    blackburnd
    Answered on February 04, 2020 at 01:50 AM
    Yes they worked right after I sent the message for some weird reason!! Thanks tho!
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