What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not visible!

    Asked by NinoJustino on May 08, 2013 at 09:41 AM

    My forms are not showing on my site annymore!

     

    Javascript seems to be not working, i get a blank screen, so i decided to put the form as iFrame on my site, this worked for a while but now i get the mesage below "form not found"... Well i am pretty sure the form is "ACTIVE" i even disabled the form and enabled it back again.. still the same message

    Also, very strange why javascript is not workin normaly annymore 

    Form not found
    This form is disabled.
    not visible My Forms message site div
  • Profile Image

    Answered by glennlee on May 08, 2013 at 09:57 AM

    Hello,

    Your account was auto suspended by our phishing filter machine. I have checked your form which is suspected from phishing and your form only contains 1 field and this field ask for login name.

    To reinstate your account, please give us the following details.

    1. What is the purpose of your form?

    2. Where do you use your form?

    3. When do you use your form?

     

    Thanks! 

  • Profile Image

    Answered by NinoJustino on May 08, 2013 at 10:06 AM

    Serious? What form contains the field "login name"?

    DELETE that form, i have no intend of using that formI think this form was just me testing some fields, (Why not just give me some alert, instead of supsending me)

    I have no interrest in phishing, fishing or anny other outdoor sports what so ever :)

    Please reactivate my forms, I NEED to be online... I WILL delete the suspected file (Gosh)

  • Profile Image

    Answered by glennlee on May 08, 2013 at 10:28 AM

    It was automatically suspended by our phishing filter machine to prevent users not to use forms from phishing. Sorry for the inconvenience this may caused you.

    Your account now is reactivated again. 

    If you need further assistance please let us know!

    Have a great day!

    Thanks.