What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    WHAT? Account suspended! (suspected to be used for phishing)

    Asked by NinoJustino on May 08, 2013 at 10:00 AM

    I am having problems ALL day with Jotform

     

    Can someone please tell me what is going on? Non of my forms are showing annymore and now i try to login my account is suspended because of PHISING????? WHAT THE *&@%@*&%

    Are you kidding me? I don't even know what that means!

    I am extremely dissapointed at this moment, i had a lauch going on today and nobody can signup know because of this issue (i probably lost some clients trying to use the form)

    This is really bad for me!

    Can you please fix this today!!! 

    I need to look for a quick solution meanwhile, this is not good, how can i rely on a business model like jotform if is not stable at al? This is crazy

    My Forms JotForm solution
  • Profile Image

    Answered by sidharth_kch on May 08, 2013 at 10:16 AM

    @NinoJustino

    I deeply apologize for this inconvenience. Your account was auto suspended by our anti-phishing system.

    I have checked your account and re-scanned your forms and found it not to be in violation of JotForm's terms of use.  

    I have reactivated your account. Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth